Technical Support Executive

1 - 10 Years

Indore, Jaipur


Job Description

To provide world class service to all small business customers in a customer centric environment
• Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer tools
• Assisting customers with inquiries while providing consultative support and recommendations
• Document in detail all interactions with customers
• Effectively articulate complex information to a variety of technical and non-technical customers
• Educate customers on products. Help customers to be successful
• Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up/cross selling products and services
• Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and Customer Satisfaction Rating

Salary 2 Lac To 5 Lac P.A.
Industry IT Hardware / Technical Support / Telecom Engineering
Work Experience 1 - 10 Years
Qualification B.Tech/B.E

Key Skills

Technical Support Executive

Company Profile

Company Name

AEGIS I-NET PVT LTD

About Company AEGIS INET PVT LTD IS A PIONEER IN HR AND RECRUITMENT. WE ARE ALWAYS READY TO SEEK TALENT AND PROVIDE BETTER EMPLOYMENT SERVICES
Contact Person Aman verma
Address 1149, 2nd floor, Aegis i-net, Home science road, Napier town.
Mobile 9302638706
Email ID aegis.conserv@gmail.com




Contact Now

Send E-mail

9977149888